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User blocked from A4W

Find out why a user can't log in to A4W and what to check on their account.

Written by Neha Joshi

If you see the message 'This user's access has been blocked. Please report to System Manager.' when you log in to A4W, the user's access has been blocked.

Check the following information in the user's account:

  • Is the user account in User Details, is the Block User checkbox selected?

  • Does the user have full read/write permissions to the Datapath folder?

Raise a request if you have any issues.

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