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Error: ‘Unable to log on - Invalid Datapath’

Why am I getting an invalid datapath error? I’m getting an error - Unable to log on – Invalid Data Path. Please contact Servelec Abacus. Why can’t I log into A4W?

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Written by David Bayley-Hamilton
Updated this week

If you are the only user who gets this error, you do not have read/write permissions to the datapath.

If all users get this error, the datapath has not been configured correctly:

  • Check that the datapath in the database is correct: SELECT DataPath FROM SystemInfo

  • Check that users/groups have read/write permission to the datapath

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