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'Total Payment To Date' amount is incorrect for some lines on the Admin 'Payment Report'

In this article, we explain why the 'Total Payment To Date' may show incorrect amounts for some lines on the Admin 'Payment Report'.

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Written by David Bayley-Hamilton
Updated over a week ago

In some cases, the Payment Report in Admin shows the Total Payment To Date as double the actual amount.
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As a result, the Forecast Expenditure figure may also be wrong. This figure uses the Average Units Used per week (not the Planned Units) for future unpaid periods, but it also includes the Total Payment To Date for periods that are already paid. So, if the Total Payment To Date is doubled, the Forecast Expenditure in the report will be wrong too.


This issue's already on the backlog for a future release, but it won't be fixed in version 25.2, scheduled for September 2025. We aim to deliver a fix in a future release during 2026.

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