Sometimes you'll need to end contracts in Admin for various providers, especially when those contracts are no longer needed. When cancellation fields are greyed out, you'll need to use the Terminate functionality to close the contract.
Terminate a provider contract
Go to Payments > Contracts > Provider Contracts.
Use the Search Criteria to find the contract you want to end.
Right-click on the contract and select Terminate.
On the next screen, choose the End Date and End Reason.
Click on Save.
The contract will now be terminated and no longer active.
