Skip to main content

How to cancel contracts in Admin

How to terminate provider contracts in Admin when cancellation fields are greyed out and cannot be used.

Written by Asa MacLean

Sometimes you'll need to end contracts in Admin for various providers, especially when those contracts are no longer needed. When cancellation fields are greyed out, you'll need to use the Terminate functionality to close the contract.


Terminate a provider contract

  1. Go to Payments > Contracts > Provider Contracts.

  2. Use the Search Criteria to find the contract you want to end.

  3. Right-click on the contract and select Terminate.

  4. On the next screen, choose the End Date and End Reason.

  5. Click on Save.

The contract will now be terminated and no longer active.

Did this answer your question?