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Provider contracts options are greyed out

Why the Date To field on the provider contract screen is not editable, and how to close a contract correctly.

Written by Asa MacLean

The Date To field on the provider contract screen in Admin can' be edited directly. This is by design, to close a contract, you should use the Terminate Contract functionality rather than entering an end date manually.


Terminate a provider contract

  1. Go to Payments - Contracts - Provider Contracts menu option in Admin.

  2. Right-click on the contract you want to terminate.

  3. Select Terminate.

📌Note: If you have imported service orders into Admin that are linked to the contract and they are still open, you will not be able to terminate the contract.

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