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Abacus: Automatic exclusion of creditor payments

Why are creditor payments are automatically excluding?

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Written by David Bayley-Hamilton
Updated yesterday

If your creditor payment is excluding and the status is Unpaid, check whether the establishment in A4W has its private checkbox clear. Where it’s clear, it’s classed as a local authority, and the payments exclude.

If the creditor payment is excluding and the status is Final, check the provider contract in Admin to see whether there’s a check against option Payment Invoices are automatically assigned invoice status Final. If checked, payments exclude as they have the status of Final.

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